Privacy Policy

Platinum Bartenders respects your privacy and is committed to protecting your personal and event-related information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit [www.platinumbartender.com] or engage our services.

Last updated: 13 October 2026.

1. What Information We Collect

Information You Provide:

  • Name, phone number, email address

  • Event details such as location, guest count, and dates

  • Payment and billing information

  • Preferences, notes, and special requests

  • Confidential information shared under NDA

Information Collected Automatically:

  • IP address, browser, and device data

  • Website behavior (pages viewed, time spent)

  • Cookies and usage tracking tools

2. How We Use Your Information

We use your information to:

  • Deliver and manage your event booking

  • Communicate event details and updates

  • Process secure payments and invoices

  • Improve our website, services, and client experience

  • Fulfill legal, tax, and business obligations

If you tick the box to receive text messages about your enquiry, we use your mobile number only to contact you about that enquiry and booking. We do not sell or share mobile numbers or text message consent with third parties for their marketing. Message and data rates may apply. Reply STOP to any text to opt out.

3. Client Confidentiality & NDAs

Your privacy is a top priority at Platinum Bartenders. We operate with discretion and professionalism for all clients, including private individuals, celebrities, and corporate accounts.

  • We honor and enter into Non-Disclosure Agreements (NDAs) upon request.

  • Confidential event details are shared only with staff or vendors who require the information to perform their role.

  • Our team is trained in professional conduct and privacy standards, and all staff and vendors sign confidentiality agreements.

We do not disclose or sell any client information, and we treat every engagement with the utmost discretion.

4. Data Protection & Security

We implement industry-standard safeguards to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption

  • Access-restricted administrative systems

  • Secure third-party payment processing

  • Confidentiality agreements with staff and partners

While we take strong precautions, no internet transmission is fully secure, and we cannot guarantee absolute protection.

5. Cookies, Analytics & Advertising

We and the tools below use cookies and similar technologies:

  • Google Analytics, through Google Tag Manager, to understand how visitors use the website.

  • Google Ads and Meta (Facebook and Instagram) to measure whether our ads lead to enquiries and bookings, and to show our ads to people who have visited this website.

  • Stripe, to process payments securely.

These tools receive information such as the pages you view, your device and browser, and which ad you clicked. Our website does not send them your name, email address or phone number.

We may share a hashed (scrambled) list of client email addresses with Google and Meta, so that our ads are not shown to existing clients and can reach people like them. Email info@platinumbartender.com if you want to be left out.

You can manage cookies through the cookie banner on this website or in your browser settings. You can also turn off personalized ads in your Google ad settings and your Meta ad preferences, and install the Google Analytics opt-out browser add-on.

6. Your Rights

Depending on your jurisdiction (e.g., California, the European Union), you may have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing or promotional emails

  • Request a copy of your data or revoke prior consent

  • Opt out of the use of your information for targeted advertising

  • Unsubscribe from marketing emails using the link in any email we send

To exercise any of these rights, please contact us at info@platinumbartender.com.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services and maintain client records

  • Comply with legal or regulatory requirements

  • Support internal accounting and tax purposes

Once data is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect or store data from anyone under the age of 18. If we become aware that a minor has provided us with personal data, we will take steps to remove it.

9. International Users

By using our website or services, you consent to the transfer and processing of your information in the United States or any country in which we or our service providers operate. Local data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. We recommend reviewing this page from time to time to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Platinum Bartenders
Email: info@platinumbartender.com
Website: www.platinumbartender.com

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