Terms of Service
1. Acceptance of Terms
By completing a booking with Platinum Bartenders, you agree to be bound by these Terms of Service ("Terms") as posted on our website: www.platinumbartenders.com. These Terms may be updated, and it’s your responsibility to review them periodically. Continued use after changes means you accept the updates.
2. Services and Staffing
Our staff are mostly actors & models working as highly skilled professional bartenders, serves, hosts , ambience model’s & DJ’s.
All staff are classified accurately as true independent contractors following the California Labor Code.
Hiring Staff Outside of Agency: This puts your event at risk due to the potential for last minute cancellations. Using our agency guarantees a replacement to mitigate this risk.
By confirming your booking with Platinum Bartenders, you & your guests agree not to hire our staff directly outside of our agency within 2 years from using our services. If a breach is discovered you agree that a 50% surcharge will be added to your payment method on file for the cost of the hours booked for your event. In addition you will be added to our "do not serve" list for the violation.
Staff Selection: You are welcome to select no preference, male event staff or female event staff for your event using our online gallery. We recommend selecting three staff per position for better chances of securing your preferences.
Staff Ratios: One bartender per 60 guests for simple cocktails, or one per 35 guests for complex menu’s.
One server per 40 guests recommended.
3. Pricing and Payment
Rates & Hours: You can view pricing & calculate a quote using our booking page. Add the required services to your cart to calculate the total cost for all of our event. A 4-hour minimum is required & time extensions will be billed post event.
Gratuity: Encouraged but not mandatory, separate from service fees, preferably in cash or via payment method on file.
Payment Terms: Prepayment via credit card, Zelle, Wire Transfer or Venmo with a 100% deposit required at time of booking. Non-payment due from time extensions incurs debt collection costs.
4. Cancellations and Refunds
25% cancellation fee applies once booked & 100% cancellation fee within 72 hours. No refunds for early event endings. 25% cancellation fee for pandemics or natural disasters (inventory purchases and planning fees non-refundable).
5. Client Responsibilities
Underage Drinking: It is the clients responsibility to ensure no underage drinking; our staff may refuse service without ID. Public alcohol service requires a liquor license which can be obtained for a fee with advanced bookings.
Event Details: The client must review our event confirmation emails; any errors are your responsibility to advise on corrections prior to the event.
Parking: The client must cover parking fees over $5 if no street parking, with instructions provided in advance.
Travel Rates: Mileage fees for events outside 15 miles (California), with flat fees for longer distances and potential flight/accommodation costs will be added to the invoice at time of booking.
6. Liability and Indemnification
Release of Liability: You indemnify Platinum Bartenders against claims from using our services, except for negligence.
Harassment and Discrimination: Prohibited; you’re responsible for both you and your guests behaviour, with potential legal action for violations.
Insurance: Liquor liability and host liability insurance certificates naming various parties as additional insured can be obtained by our broker for a fee. Our standard policies are $2M aggregate, $1M per occurrence.
Workers Compensation: Platinum Bartenders holds valid workers compensation.
7. Intellectual Property
All website content (text, graphics, logos) is Platinum Bartenders’ property, protected by copyright laws, and cannot be used commercially without permission.
8. Privacy
Your use is subject to our Privacy Policy at www.platinumbartenders.com/privacy-policy, incorporated by reference.
9. Governing Law and Dispute Resolution
Governed by California law, with disputes resolved via arbitration in Los Angeles, though international events may vary by jurisdiction.
10. Amendments and Termination
We may amend Terms by posting updates online; termination possible with or without notice.
11. Location and Marketing
Booking grants permission to use event locations for marketing, including venue and staff photos, with incidental attendee inclusion (no specific identification without consent).
11. NDA & Client Privacy
At Platinum Bartenders, we provide professional bartending services tailored for celebrity events, luxury private parties, and high-profile clientele across Los Angeles and beyond. We understand that our clients: including public figures, high-net-worth individuals, and exclusive brands, expect absolute discretion when hiring event staff.
To ensure complete confidentiality, all members of our team: bartenders, servers, and support personnel: are available to sign legally binding Non-Disclosure Agreements (NDAs) as part of their engagement. This ensures that all event details, guest lists, locations, and any sensitive or proprietary information remain strictly private.
We do not share, publish, or discuss any information related to your event without your explicit, written consent. This standard applies to all of our services, whether we’re staffing an intimate private gathering, a celebrity wedding, a red carpet premiere, or a luxury corporate activation.
By booking Platinum Bartenders, you are securing a trusted, discreet partner committed to safeguarding your privacy while delivering a world-class experience. Our reputation for confidentiality is one of the reasons we’re recognized as a top choice for VIP bartending services in Los Angeles.